If you’re a fan of the popular MMORPG Final Fantasy XIV, you may have encountered the “FF14 unable to complete version check” error. This error can prevent you from accessing the game, but the good news is that it’s usually a simple issue to resolve. In this article, we’ll go over some common causes of the error and provide step-by-step instructions for fixing it. Whether you’re a seasoned FF14 player or just starting out, you’ll find the information here helpful in getting back to playing the game you love.

How do I fix the problem

Here are some steps to help fix the “FF14 unable to complete version check” error:

Check internet connection: Make sure your internet connection is stable and strong. You can test your connection speed and stability by visiting a website like speedtest.net or follow the steps below:

  • Go to a website that measures internet speed, such as speedtest.net
  • Run the speed test to measure the download and upload speed, as well as the ping
  • Check if the results are within the recommended values for online gaming
  • If the results are not within the recommended values, try restarting your router, switching to a wired connection, or contacting your internet service provider for assistance.

Update the game: Make sure you have the latest version of FF14 installed. You can check for updates through the game’s launcher. To do so,

  • Launch the game’s launcher
  • Look for a button or option to check for updates
  • If an update is available, download and install it
  • If the game is already up to date, proceed to the next step.

Clear the game cache: Clearing the cache can resolve many issues with the game. You can do this by navigating to the game’s folder and deleting the “cache” folder.

  • Close the game and the launcher
  • Locate the game folder on your computer
  • Delete the “cache” folder inside the game folder
  • Restart the game and see if the error still occurs.

Disable Firewall/Antivirus temporarily: Sometimes, Firewall or Antivirus can interfere with the game’s connection. Try disabling them temporarily and see if the error still occurs.

  • Go to the settings of your Firewall or Antivirus software
  • Look for an option to temporarily disable the software
  • Disable the software and see if the error still occurs
  • If the error no longer occurs, you may need to add FF14 to the exception list of your Firewall or Antivirus.

Verify game files: The game’s launcher has a built-in file verification tool that can detect and repair any corrupted files.

  • Launch the game’s launcher
  • Look for an option to verify game files
  • Run the verification process and allow it to complete
  • If any corrupted files are detected, the game’s launcher will automatically repair them.

Reinstall the game: If none of the above steps work, you may need to reinstall the game. Make sure to back up any important data before doing so.

  • Uninstall the game through the Control Panel or the game’s launcher
  • Delete the game folder on your computer
  • Download and install the game again
  • Log in and see if the error still occurs.

If you still have trouble after trying these steps, you can reach out to the FF14 support team for further assistance. They will be able to provide more specific and tailored help for your particular issue.

If you still have trouble after trying these steps, you can reach out to the FF14 support team for further assistance. They will be able to provide more specific and tailored help for your particular issue

Using a VPN

Using a VPN (Virtual Private Network) can sometimes help resolve the “FF14 unable to complete version check” error. Here’s how it works:

  1. Install a VPN: Choose a reputable VPN service and install the VPN software on your computer.
  2. Connect to a server: Launch the VPN software and connect to a server in a location that is closest to your actual location.
  3. Start FF14: Launch FF14 and try to log in. If the error still occurs, try connecting to a different server in the VPN software.
  4. Disable VPN: If the error is resolved, you may not need to keep the VPN connected all the time. Try disabling the VPN and see if the error still occurs. If it does, you may need to keep the VPN connected when playing FF14.

Using a VPN can resolve the “FF14 unable to complete version check” error if the issue is related to network restrictions or firewall blocks. A VPN can also improve the stability of your internet connection, which can help reduce lag and other performance issues while playing FF14. However, keep in mind that using a VPN can slow down your internet speed, so you may need to find a balance between security and performance.

Update firmware of communication equipment

The steps to update the firmware of communication equipment vary depending on the type of equipment and the manufacturer. However, here are some general steps that may apply:
  1. Check for firmware updates: Visit the manufacturer’s website and check if there are any firmware updates available for your communication equipment. Make sure to check for updates regularly to keep your equipment up to date.
  2. Download the firmware: Download the latest firmware from the manufacturer’s website. Make sure to download the correct firmware for your specific equipment model and version.
  3. Save the firmware: Save the firmware file to your computer or USB drive.
  4. Upload the firmware: Follow the manufacturer’s instructions to upload the firmware to your communication equipment. This process may require a computer or laptop connected to the equipment through a USB cable, an Ethernet cable, or a serial connection.
  5. Wait for the update: The firmware update process may take several minutes to complete. Do not interrupt or turn off the equipment during the update process. Wait until the update process is complete and the equipment restarts.
  6. Confirm the update: Check the equipment’s firmware version after the update to make sure it has been successfully installed.

Note: Before updating the firmware, it is important to back up any important configuration or data on the equipment. Updating the firmware can sometimes erase or change the configuration settings, so having a backup can help you quickly restore the equipment to its original state if necessary.

It’s also important to follow the manufacturer’s instructions carefully, as different equipment may have different requirements and steps for updating the firmware. If you are unsure or have any questions, contact the manufacturer’s support team for assistance.

Disable anti-virus or firewall

Disabling your anti-virus software or firewall can sometimes help resolve the “FF14 unable to complete version check” rror if the issue is related to security software blocks. However, keep in mind that disabling these security features can make your device vulnerable to threats, so it’s important to re-enable them as soon as possible.

Here’s how to disable anti-virus software and firewall on Windows:

  1. Disable anti-virus software: Right-click the anti-virus software icon in the system tray, select “Turn off” or “Disable”, and follow the prompts to disable the software.
  2. Disable firewall: Go to the Windows Control Panel, select “System and Security”, then “Windows Defender Firewall”, and then turn off the firewall by selecting “Turn off Windows Defender Firewall” for both private and public networks.

Note: The steps to disable anti-virus software and firewall may vary depending on the specific software and version you are using. If you are unsure how to disable your security software, consult the software’s documentation or contact the vendor for assistance.

After disabling the anti-virus software and firewall, launch FF14 and see if the error still occurs. If the error is resolved, you may need to configure your security software to allow FF14 to run without being blocked. Contact the vendor or consult the software’s documentation for instructions on how to do this.

Remove routers

Here are the steps to remove a router from your network:
  1. Disconnect power: Disconnect the power cable from the router or turn off the power to the router.
  2. Disconnect cables: Disconnect any cables that are connected to the router, such as Ethernet cables and power cables.
  3. Unmount the router: If the router is mounted, such as on a wall or shelf, remove it from its mounting location.
  4. Dispose of the router: You can recycle the router or dispose of it according to your local regulations.

Note: Before removing the router, make sure to back up any important configuration or settings if you plan to use the router in the future. Some routers have a built-in backup feature that allows you to save your configuration and settings to a file.

If you are replacing the router with a new one, follow the manufacturer’s instructions to install the new router and configure it for your network.

Edit the boot configuration file

The boot configuration file, also known as the boot loader configuration file, contains information about the boot process and the operating system(s) installed on a computer. Editing this file can be necessary to resolve boot issues or to change the default boot behavior. Here’s how to edit the boot configuration file:
  1. Boot into recovery mode: To access the boot configuration file, you need to boot your computer into recovery mode. The exact steps to enter recovery mode vary depending on your operating system, but it’s usually done by pressing a key during the boot process, such as F8 or Esc, and then selecting “Recovery Mode” or “Boot Menu.”
  2. Launch the boot loader configuration file: Once you’re in recovery mode, locate and launch the boot loader configuration file. On Windows, this file is called “boot.ini” and is located in the root directory of the boot drive. On Linux, it’s called “grub.cfg” or “menu.lst” and is located in the “/boot/grub” directory.
  3. Edit the file: Use a text editor, such as Notepad on Windows or Nano on Linux, to edit the boot configuration file.
  4. Save and exit: Once you have made the necessary changes, save the file and exit the text editor.
  5. Restart the computer: After you have saved the changes to the boot configuration file, restart the computer to see if the changes have taken effect.

Editing the boot configuration file can be risky, as a mistake can render your system unbootable. Make sure to backup the original file and to understand the changes you are making before saving the file. If you are unsure how to edit the boot configuration file, consult the operating system’s documentation or seek help from a technical expert.

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